@特斯拉客户支持5月28日在微博发文称，感谢大家的关注，关于河南温先生近日在网络上声称的车辆“高速刹车失灵”、“险出事故”事件，我们从接到温先生反馈车辆报警的信息后，就立即响应，至今一直与温先生保持紧密联系。

@Tesla customer support wrote on its microblog on May 28, saying that thanks for your attention. Regarding the "high speed brake failure" and "near accident" incidents claimed by Mr. Wen in Henan Province on the Internet recently, we immediately responded to Mr. Wen's feedback of vehicle alarm information and have been in close contact with Mr. Wen ever since.

目前初步远程诊断车辆报警原因为右前轮速传感器警报，并非温先生所述的“刹车失灵”。 轮速传感器的报警原因可能是由于轮速传感器脏污或传感器线路受损导致，需要进一步进行检查确认。

At present, the initial remote diagnosis vehicle alarm reason is the right front wheel speed sensor alarm, not the "brake failure" described by Mr. Wen. The reason for the alarm of the wheel speed sensor may be due to the dirt of the wheel speed sensor or the damage of the sensor circuit, which needs further inspection and confirmation.

由于温先生的车辆行驶里程已逾17.5万公里，已超出车辆质保期。5月8日，温先生的车辆报警当天，我们建议温先生使用保险公司提供的救援服务，将车辆拖至特斯拉服务中心进行检修，但被拒绝。随后温先生自行将车辆从河南周口开至河南郑州，全程逾200公里。

As Mr. Wen's vehicle mileage has exceeded 175000 km, it has exceeded the vehicle warranty period. On May 8, the day Mr. Wen's vehicle called the police, we suggested that Mr. Wen use the rescue service provided by the insurance company to tow the vehicle to Tesla Service Center for maintenance, but he was refused. Later, Mr. Wen drove his vehicle from Zhoukou to Zhengzhou, Henan Province, more than 200 kilometers.

目前温先生的车辆从出现报警提示至今，已经继续行驶了800多公里，并且还在使用中。温先生在拒绝检查车辆的情况下，在网络上声称车辆“高速刹车失灵”、“险出事故”，并使用“自杀玩具”等词汇制造社会热点，向特斯拉提出免费更换至新款Model X车型的诉求，对此我们无法予以满足。

At present, Mr. Wen's vehicle has been driving for more than 800 kilometers since the alarm, and is still in use. While refusing to inspect the vehicle, Mr. Wen claimed on the Internet that the vehicle had "high-speed brake failure" and "near accident", and used words such as "suicide toy" to create social hot spots. He asked Tesla to replace it with the new model x for free, which we could not meet.

我们非常理解温先生的担忧，为了保障客户的用车体验，希望温先生能够早日允许我们为车辆进行检测和维修，尽早恢复正常用车。我们充分尊重每一位消费者，希望为所有车主提供更优质贴心的服务，感谢大家的关注。

We fully understand Mr. Wen's concerns. In order to ensure the customer's car experience, we hope Mr. Wen will allow us to test and repair the vehicle as soon as possible, and return to normal use as soon as possible. We fully respect every consumer and hope to provide better and considerate service for all car owners. Thank you for your attention.

▲陶琳德不配位、能力低下，智商堪忧

Tao Linde is uncoordinated, has low ability, and has a worrying IQ