针对导游怒怼游客“孩子没死就得进去购物”一事，西双版纳州旅游市场秩序整治领导小组办公室4月29日通报称，对涉事的西双版纳景洪游趣国际旅行社有限公司，处吊销旅行社业务经营许可证的行政处罚，对直接责任人张某处2万元罚款，对昆明市惠众导游管理服务公司导游冷某某处2万元罚款并吊销其导游证。

The office of Xishuangbanna tourism market order rectification leading group announced on April 29 that the tour guide angrily criticized tourists for "having to go shopping before their children died". The office of Xishuangbanna Jinghong Youqu International Travel Agency Co., Ltd. involved in the incident was punished with an administrative penalty of revoking the business license of the travel agency and a fine of 20000 yuan to Zhang Yimou, the person directly responsible, Kunming Huizhong tour guide management service company was fined 20000 yuan and its tour guide license was revoked.

称孩子没死就得购物导游被处罚

The shopping guide will be punished if the child is not dead

日前，一名游客在购物点因接到家人“儿子生病需要做手术”视频通话时，与现场一女子发生争执，并被拍视频传到网上，视频中导游怒怼游客“孩子没死就得进去购物”的话题迅速引发热议。

A few days ago, a tourist had a dispute with a woman at a shopping mall when he received a video call from his family saying that his son was sick and needed surgery. The video was uploaded to the Internet. In the video, the guide angrily criticized the tourist that "if the child is not dead, he has to go shopping." the topic quickly aroused heated discussion.

随后，由西双版纳州文旅、公安和市场监管等执法部门组成联合调查组，介入彻查。

Subsequently, a joint investigation team was formed by the law enforcement departments of culture and tourism, public security and market supervision in Xishuangbanna to intervene in the thorough investigation.

4月29日，西双版纳州旅游市场秩序整治领导小组办公室公开通报称，联合专项调查组对4月23日发生的指定游客购物案涉事旅行社和导游作出罚款和吊销许可证的行政处罚决定。

On April 29, the office of Xishuangbanna tourism market order rectification leading group reported that the joint special investigation team made a decision on administrative penalty of fine and revocation of license to the travel agency and tour guide involved in the designated tourist shopping case on April 23.

经查，该团为全国散客拼团一行27人，于2021年4月22日抵达西双版纳，该团队地接旅行社为西双版纳景洪游趣国际旅行社有限公司，做团人张某，带团导游冷某某。行程期间，西双版纳景洪游趣国际旅行社有限公司未与游客协商一致，导游多次带团队指定具体购物场所和安排另行付费旅游项目。

According to the investigation, the group of 27 individual tourists from all over the country arrived in Xishuangbanna on April 22, 2021. The group's local travel agency was Xishuangbanna Jinghong Youqu International Travel Agency Co., Ltd., with Zhang as the group member and Leng as the tour guide. During the trip, Xishuangbanna Jinghong Youqu International Travel Agency Co., Ltd. did not reach an agreement with the tourists. The tour guide repeatedly led the team to specify specific shopping places and arrange additional paid tourism projects.

联合专项调查组针对调查情况，对涉事的景洪工业园区品翠轩珠宝店进行了关停，依照《中华人民共和国旅游法》第三十五条第二款之规定，对西双版纳景洪游趣国际旅行社有限公司，处吊销旅行社业务经营许可证的行政处罚，对直接责任人张某处2万元罚款，对昆明市惠众导游管理服务公司导游冷某某处2万元罚款并吊销其导游证。

According to the investigation, the joint special investigation team shut down pincuixuan jewelry store in Jinghong Industrial Park. According to the second paragraph of Article 35 of the tourism law of the people's Republic of China, Xishuangbanna Jinghong Youqu International Travel Agency Co., Ltd. was imposed an administrative penalty of revoking the business license of the travel agency and a fine of 20000 yuan on the person directly responsible, Kunming Huizhong tour guide management service company was fined 20000 yuan and its tour guide license was revoked.

通报称，对发生在品翠轩珠宝店内的怼骂事件，公安机关已介入调查。市场监管部门将对品翠轩珠宝店涉嫌违规经营的行为开展进一步调查。

According to the circular, the public security organs have stepped in to investigate the abuse incident that occurred in pincuixuan jewelry store. The market supervision department will further investigate the suspected illegal operation of pincuixuan jewelry store.